Stopped at the border
Compulsory measure
Notified by United Kingdom in respect of Northern Ireland
Published 7 Apr 2026
SR/01013/26
Health Expert massager stopped at the EU border over electric-shock risk
EU authorities stopped the import of this product (Health Expert massager) after it was found to pose an electric-shock risk. Here is how to tell if you have it, and what to do next.
How to identify it
- Product
- Rocking foot massager with power supply fitted with a two-pin plug.
- Brand
- Health Expert
- Barcode
- Not listed in the notice
- Batch / lot
- Not listed in the notice
- Made in
- People's Republic of China
- Category
- Electrical appliances
Why it's dangerous
Electric shock
The product has a plug that is not earthed. Consequently, the user could touch live parts and receive an electric shock.
The product does not comply with the requirements of the Low Voltage Directive.
What the authorities did
Measure
Import rejected at border
Type
Compulsory
Notified by
United Kingdom in respect of Northern Ireland
Source
EU Safety Gate notification
SR/01013/26
View official notice ↗
Last synced 3 Oct 2026, 01:45 UTC. SafeCart is an independent company, not an EU body. This page summarises the official notice, which is the authoritative record.